Terms of Service
Last updated: June 2026
1. Agreement to these Terms
These Terms of Service govern your use of the EVIOS website and any custom software, automation, hosting, and support services provided by EVIOS ("EVIOS", "we", "us"). By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use the site or our services.
2. Our services
EVIOS designs, builds, hosts, and maintains custom software and automation that connects to the tools a client already uses. The specific scope, deliverables, and timeline of any project are defined in a separate written proposal or statement of work agreed with the client. We add to your existing systems and do not remove or replace them unless explicitly agreed.
3. Engagements and payment
Most engagements consist of a fixed development cost paid up front, plus a small ongoing hosting and support cost. Exact amounts, milestones, and payment schedules are set out in the applicable proposal. Fees are non-refundable except where required by law or expressly stated in writing.
4. Intellectual property and ownership
Upon full payment, the client owns the custom software built specifically for them, as set out in the applicable agreement. EVIOS retains ownership of its pre-existing tools, frameworks, libraries, and general know-how used to deliver the work. Each party retains ownership of its own trademarks and brand assets.
5. Client responsibilities
Clients agree to provide timely access, information, and approvals reasonably needed to deliver the services, and to hold the necessary rights and licenses for any data, accounts, or third-party tools they ask us to connect to.
6. Confidentiality
Each party will protect the other's confidential information and use it only to perform or receive the services. This obligation continues after the engagement ends.
7. Third-party tools and integrations
Our software may connect to third-party services (for example accounting, CRM, scheduling, or logistics tools). Those services are governed by their own terms, and EVIOS is not responsible for their availability, changes, or actions.
8. Warranties and disclaimers
We perform our services with reasonable skill and care. Except as expressly stated in a signed agreement, the website and services are provided "as is" without warranties of any kind, to the fullest extent permitted by law.
9. Limitation of liability
To the fullest extent permitted by law, EVIOS will not be liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the fees paid for the specific services giving rise to the claim.
10. Term and termination
Either party may terminate an engagement as set out in the applicable agreement. Provisions that by their nature should survive termination, including ownership, confidentiality, and limitation of liability, will continue to apply.
11. Changes to these Terms
We may update these Terms from time to time. The current version is always posted on this page with its effective date.
12. Governing law
These Terms are governed by the laws of the jurisdiction in which EVIOS is established, without regard to conflict-of-law rules.
13. Contact
Questions about these Terms can be sent to zad@evioshq.com.